Problem feedback: After the transfer, the funds are missing, the balance cannot be checked, and the robot cannot run
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bitget38
Chinese (sent directly to customer service)
Problem feedback: After the transfer, the funds are missing, the balance cannot be checked, and the robot cannot run
My wallet address: 0x36483a1f8ec9f52189658de63b41b1cce923df76
Transaction hash: 0xe65dbd02b98cdab1855fe3abf112e152766a32d2f2229d17b5863979c0638553
Description of the situation:
I have successfully transferred the money, and the on-chain transaction has been confirmed, but the funds in the platform account are not displayed, the balance is 0, and the robot is unable to operate. Refreshing and re-logging in multiple times is not valid. Please ask customer service to check the funds and get back to normal.
hyperbot
Hello, please check if your recharge address and public blockchain are correct.
Alternatively, please submit a support ticket on the official Discord page, and our team will check it for you.