Why hasn't my deposit arrived after a long time?
Support
Please check if you follow the deposit rules:
1️⃣ Confirm if you deposited to the same exclusive deposit address on the "Deposit" page.
2️⃣ Network & Token Requirements:
Hyperliquid wallet ONLY supports USDC on the Arbitrum network (pls DO NOT transfer directly from Hyperliquid address, as it's not on the Arb chain), while Aster wallet ONLY supports USDT on Arbitrum/BNB Chain.
Please be noted using the wrong network/token may lead to permanent loss of funds.
3️⃣ Minimum deposit is 20 USDT. The first deposit will automatically deduct 1 USDT for gas fees.
4️⃣ Normal processing time is approximately 1-20 minutes. Please be patient.
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